Privacy Policy

Last updated: January 26, 2026

1. Introduction

Oy East Trade Promotion Ltd ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our website and services.

2. Information We Collect

We may collect and process the following personal data:

• Contact Information: Name, email address, phone number, company name, and business address
• Business Information: Industry sector, VAT ID, and other business-related details
• Transaction Information: Product inquiries, quotation requests, and purchase history
• Technical Data: IP address, browser type, and website usage information through cookies
• Communications: Correspondence and feedback you provide to us

3. How We Use Your Information

We use your personal data for the following purposes:

• To process and respond to your inquiries and quotation requests
• To provide our services and fulfill contractual obligations
• To communicate with you about products, services, and business matters
• To improve our website and services
• To comply with legal and regulatory requirements
• To maintain business records and customer relationships

4. Legal Basis for Processing

We process your personal data based on:

• Consent: When you provide explicit consent through forms or communications
• Contract Performance: To fulfill our contractual obligations to you
• Legitimate Interests: To operate our business, provide customer service, and improve our services
• Legal Obligations: To comply with applicable laws and regulations

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (e.g., shipping, payment processing)
• Business Partners: When necessary to fulfill your requests for products or services
• Legal Authorities: When required by law or to protect our legal rights

6. International Data Transfers

As an international business, we may transfer your data to countries outside the European Economic Area (EEA). When we do so, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Business records are typically retained for 7 years in accordance with Finnish accounting and tax regulations.

8. Your Rights

Under GDPR and applicable data protection laws, you have the right to:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data (subject to legal retention requirements)
• Restriction: Request limitation of processing your data
• Data Portability: Request transfer of your data to another organization
• Object: Object to processing of your data
• Withdraw Consent: Withdraw consent at any time (without affecting prior processing)

To exercise these rights, please contact us using the details provided below.

9. Cookies

Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect website functionality.

10. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our services are intended for business-to-business purposes only. We do not knowingly collect personal data from children under 16 years of age.

12. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact Information

For any questions about this privacy policy or to exercise your rights, please contact us:

14. Supervisory Authority

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Finnish Data Protection Ombudsman or your local data protection authority.